Appliance Technician or Handyman?

When your appliances break down, it can be tempting to call a handyman to fix the issue. After all, they're known for their versatility in various household tasks. However, when it comes to appliance repairs, hiring a dedicated appliance technician is often the wiser choice. Here are nine reasons you should opt for an appliance technician over a handyman:

  1. Specialized Expertise: Appliance technicians are trained and experienced in diagnosing and repairing specific appliance types, from refrigerators and ovens to washing machines and dishwashers. Their specialized knowledge ensures a more accurate and efficient repair process. For example, in addition to many months of one on one hands-on training with our Master Technician, Joe, our technician-in-training, William, is working through a rigorous online program that dives deeply into the inner workings of appliances, with a module dedicated to each appliance type.

  2. Safety First: Appliance repairs can involve electrical and gas components, which can pose serious safety risks if mishandled. Appliance technicians are well-versed in safety protocols and have the necessary skills to handle these potentially dangerous situations safely.

  3. Access to OEM Parts: Appliance technicians often have direct access to Original Equipment Manufacturer (OEM) parts. Using genuine parts ensures the longevity and optimal performance of your appliances, whereas handymen may rely on generic or lower-quality components. At Cavalry Appliance we guarantee parts we source for the life of the appliance!

  4. Proper Tools and Equipment: Appliance technicians come equipped with the specialized tools and diagnostic equipment required for precise troubleshooting and repairs. This ensures that the problem is correctly identified and resolved.

  5. Faster Repairs: Appliance technicians can usually pinpoint the issue and implement the necessary fixes in fewer visits. This means less downtime for your appliances and fewer inconveniences in your daily life. And, when we get stumped, we have a huge network of professionals in our online communities, as well as tech manuals and manufacturer relationships to help us get things working for you.

  6. Manufacturer Knowledge: Many appliance technicians receive training and certifications directly from appliance manufacturers, making them highly knowledgeable about specific brands and models. This expertise can lead to more effective repairs. For example, we attend ASTI (Appliance Servicers Training Institute) each winter and just sent William to a full day training sponsored by Marcone, one of our parts suppliers.

  7. Warranty Preservation: Attempting to repair your appliances on your own or hiring a handyman may void your warranty. Appliance technicians ensure that repairs are conducted in a way that preserves any existing warranties. If your appliance is under warranty and we not to be authorized to perform warranty service, we will happily refer you to a trusted colleague who is.

  8. Certifications and Licensing: Reputable appliance technicians often hold certifications and licenses, indicating their commitment to professional excellence and adherence to industry standards. This provides you with peace of mind regarding the quality of their work. Cavalry Appliance Service’s owner, Joseph Seeley, is a Master Certified Appliance Technician and is immediately available to assist our newer technicians as needed.

  9. Cost-Effective Solutions: While hiring an appliance technician may seem more expensive upfront, their expertise often leads to cost-effective solutions in the long run. They can address the root cause of the problem, preventing recurrent issues that can be costly to fix. Cavalry Appliance Service offers a money back guarantee. If we don’t fix your issue, we don’t charge you for the repair and we refund you parts and labor (minus the original diagnostic fee) for any repairs you have paid for.

It may also be tempting to hire a handyman for other household issues like minor plumbing and electric repairs, but even in these cases you’re better off just calling the experts from the beginning.

  1. For plumbing repairs we highly recommend River Dog Plumbing and Heating.

  2. For electrical issues, we highly recommend CM Pridgen Electric Services.

Now, it's important to note that not all household repairs require the expertise of an expert technician. Here are some tasks that are suitable for a handyman:

  1. Light Fixture Installations, hanging TVs, or other minor household installations

  2. Painting and Wall Repairs- painting rooms, patching holes in walls, and performing minor drywall repairs. For a big job, we had a great experience with ENC Restorations and Renovations.

  3. Furniture Assembly

  4. Small Carpentry Jobs like building shelves, installing trim, or repairing wooden furniture.

To be clear, we fully support hiring Handymen/Handywomen for appropriate tasks. But, certain issues require a level of expertise that you can only get with a seasoned expert in the field. When it comes to appliance repairs, hiring a specialized appliance technician offers numerous advantages in terms of safety, knowledge, access to quality parts, and overall efficiency. Always prioritize safety and expertise when making your repair service decisions to ensure the best results for your home and family!

Wishing you all the best,

Your Cavalry Appliance Service Team

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